Microsoft 365 & Done Right.
Most businesses are running Microsoft 365 with default settings, no backups, weak identity controls, and licenses they don’t need. As an authorized Microsoft Reseller and MSP, Charlie’s Nerds does M365 the right way — from the first license to the last security policy.
We don’t just sell you licenses. We architect, secure, manage, and continuously optimize your entire Microsoft environment — so your team gets maximum productivity and your data stays protected.
More Than a Reseller. A True Microsoft Partner.
Anyone can sell a Microsoft license. What separates Charlie’s Nerds is what happens after the purchase — the configuration, security hardening, ongoing management, and strategic guidance that turns M365 from a cost center into a competitive advantage.
Authorized Microsoft Reseller
We purchase and manage Microsoft licensing directly — often at better pricing than going direct. We handle renewals, license true-ups, and plan changes so you’re never over or under licensed.
We Configure, Not Just License
Most resellers hand you a license key and walk away. We deploy, configure, secure, and manage your entire M365 environment as part of our managed service.
Single Point of Contact
M365 issues, licensing questions, security incidents — one call, one team. No navigating Microsoft support queues. We handle it all on your behalf.
Proactive License Management
We monitor your license utilization monthly and proactively right-size your subscriptions. No surprise true-ups, no paying for inactive users, no compliance gaps.
Migration Specialists
Moving from Google Workspace, on-premises Exchange, or another provider? We’ve done it hundreds of times. Zero-downtime migrations with full data integrity and minimal disruption to your team.
Security-First Approach
Security isn’t a bolt-on for us — it’s built into every M365 deployment from day one. We harden your tenant against the most common attack vectors: compromised credentials, phishing, ransomware, and insider threats. Your environment gets MFA, conditional access, Defender policies, and audit logging before we hand over the keys.
Picking the Right Plan for Your Budget.
Microsoft offers over 20 business plans — most organizations are either overpaying for features they don’t use or under-licensed and missing critical security tools. We assess your team’s needs and match the right plan to every role.
Microsoft 365 Business Basic
Ideal for: Light users, frontline staff
- ✓Web & mobile Office apps
- ✓Exchange email (50GB mailbox)
- ✓1TB OneDrive storage
- ✓Teams chat & meetings
- ✓SharePoint & basic security
💡 No desktop Office apps
Microsoft 365 Business Standard
Ideal for: Most businesses — our most recommended
- ✓Full desktop Office apps (Word, Excel, PowerPoint)
- ✓Exchange email + advanced spam filtering
- ✓Teams with webinar & scheduling
- ✓1TB OneDrive + SharePoint
- ✓Basic compliance & security tools
💡 Best value for most organizations
Microsoft 365 Business Premium
Ideal for: Security-conscious businesses
- ✓Everything in Standard
- ✓Microsoft Intune device management
- ✓Azure AD P1 — conditional access
- ✓Defender for Business (EDR)
- ✓Information protection & DLP
- ✓Entra ID advanced identity
💡 Our recommendation for regulated industries
Not sure which plan is right for you?
We conduct a free licensing assessment — reviewing your current subscriptions, team roles, security requirements, and budget — then recommend the exact mix of plans that gives your team what they need without paying for what they don’t. We also handle all Microsoft licensing as your authorized reseller, often at the same or better pricing than going direct.
Book a free licensing review →Out of the Box Is Not Secure Enough.
Microsoft 365’s default settings are designed for ease of adoption, not maximum security. Legacy authentication is often enabled. MFA is not enforced. Audit logging may be off. External sharing is open. We fix all of that — systematically and completely.
Multi-Factor Authentication (MFA)
Out of the box, Microsoft 365 ships with MFA disabled for most users. We enforce MFA across every account on day one — no exceptions. A single compromised password without MFA is the #1 cause of M365 breaches.
Email Security & Anti-Phishing
Default spam filters catch the obvious threats. We configure Microsoft Defender for Office 365 — Safe Links, Safe Attachments, anti-phishing policies, and DKIM/DMARC/SPF records — to stop sophisticated attacks before they reach your inbox.
Tenant Security Baseline
Microsoft ships M365 with settings optimized for ease of use, not security. We apply the Microsoft Security Benchmark across your tenant — legacy auth blocking, admin account hardening, audit logging, and alert policies — within the first week.
Device Compliance Policies
We configure conditional access policies so only compliant, managed devices can access your M365 data. Unmanaged personal devices get blocked or limited — protecting your data even if a user’s personal phone is compromised.
Unified Audit Log & Alerting
We enable and monitor the M365 unified audit log — tracking logins, file access, mail forwarding rules, and admin changes. Suspicious activity triggers alerts to our NOC immediately so we can act before damage is done.
Impossible Travel & Anomaly Detection
We configure Microsoft Entra ID Protection to detect impossible travel logins, leaked credentials, and anomalous sign-in behavior — automatically blocking risky sessions and alerting our team in real time.
Microsoft Doesn’t Back Up Your Data.
This is one of the most misunderstood aspects of Microsoft 365. Microsoft guarantees platform availability — not data recovery. If your data is deleted, corrupted, or encrypted by ransomware, Microsoft cannot get it back.
Microsoft does NOT back up your data
Microsoft’s shared responsibility model means they protect the infrastructure — not your emails, files, or Teams messages. Accidental deletion, ransomware, and departing employees can permanently destroy data with no recovery path unless you have a third-party backup.
Automated daily backups
We deploy a dedicated M365 backup solution that captures your Exchange emails, OneDrive files, SharePoint sites, and Teams data daily — with point-in-time restore to any date within your retention window.
Rapid recovery
When a user accidentally deletes a critical file or an account gets compromised and data is wiped, we can restore specific items or entire mailboxes in minutes — not days.
Compliance retention
Many industries require data retention for 3–7 years. We configure backup retention policies that meet your compliance requirements and provide the documentation to prove it during audits.
What we back up
Identity Is the New Perimeter.
The traditional network perimeter is gone. Your users are working from anywhere, on any device. Microsoft Entra ID (formerly Azure AD) is the foundation of your security — and most businesses are using less than 10% of what it can do.
Microsoft Entra ID (Azure AD)
Every M365 tenant includes Entra ID — but most businesses barely scratch the surface. We configure it properly: user lifecycle management, group-based licensing, role assignments, and privileged identity management so the right people have exactly the access they need and nothing more.
Single Sign-On (SSO)
We connect your business applications to Entra ID so users authenticate once and get seamless access to everything — reducing password fatigue, shadow IT, and the security risk of reused credentials across platforms.
Conditional Access Policies
Not all logins are equal. We build conditional access policies that evaluate who is logging in, from where, on what device, and at what risk level — then decide in real time whether to allow, challenge, or block access. Location-based restrictions, device compliance requirements, and risk-based step-up authentication.
Privileged Identity Management (PIM)
Admin accounts are the keys to your kingdom. We implement just-in-time privileged access — admin rights are not permanently assigned but activated on demand with approval, time limits, and full audit trails. If an admin account is compromised, the blast radius is minimal.
User Lifecycle Automation
When employees join, move, or leave your organization, we automate the provisioning and deprovisioning process. New hires get access to the right tools on day one. Departing employees are offboarded completely — no lingering accounts, no forgotten access, no data exposure.
Enable Your Team with AI — Securely.
Microsoft 365 Copilot is the most powerful productivity AI available to businesses today — but deploying it without the right security foundation is dangerous. Copilot surfaces data your users can already access, which means overly permissive sharing settings become a major liability.
We handle both sides: locking down your data permissions and sharing policies before Copilot goes live, then deploying and training your team to get real, measurable productivity gains from day one.
Our Copilot Deployment Process
- 1Audit SharePoint permissions and oversharing
- 2Implement sensitivity labels and DLP policies
- 3Assess and right-size licensing
- 4Deploy to pilot group and measure productivity impact
- 5Train team with role-specific prompt libraries
- 6Expand deployment with ongoing optimization
Copilot in Word & Outlook
Draft documents, summarize email threads, generate meeting recaps, and compose professional responses in seconds. Your team spends less time writing and more time doing.
Copilot in Excel & PowerPoint
Transform raw data into insights with natural language queries. Build polished presentations from a brief. Tasks that used to take hours take minutes.
Copilot in Teams
Real-time meeting transcription, intelligent summaries, and action item extraction. Never miss a detail from a meeting again — even if you couldn’t attend.
Securing Copilot the Right Way
Copilot surfaces data your users already have access to — which means overly permissive file sharing becomes a serious risk. Before enabling Copilot, we audit your SharePoint permissions, implement sensitivity labels, and enforce least-privilege access so AI only sees what it should.
Copilot Licensing & Readiness
Microsoft 365 Copilot requires a qualifying M365 plan plus a Copilot add-on license. We assess your current licensing, identify who will benefit most, and roll it out strategically — starting with power users to prove ROI before broader deployment.
Adoption & Training
Copilot is only as powerful as the team using it. We provide adoption guidance, prompt libraries, and training sessions tailored to your team’s specific workflows — so you see real productivity gains, not shelfware.
Everything We Manage in Your Tenant
Ready to Modernize Your Microsoft Environment?
Get a free Microsoft 365 assessment — we’ll review your current licensing, security posture, and configuration, then show you exactly where the gaps are and how to fix them.
Let’s Talk About Your Microsoft Environment.
No sales pitch. No obligation. Just an honest conversation with a real Microsoft-certified technician who understands your business and wants to help you get more from your M365 investment.
Our promise: You’ll speak with a real technician who understands your environment — not a sales rep. We take the time to understand your business before recommending anything.
Request a Free M365 Assessment
A Microsoft-certified technician will be in touch within one business day.