Charlie's Nerds LLC
๐ŸคฒBehavioral Health IT โ€” Substance Abuse Treatment Centers

Dependable IT for Recovery Organizations.

Supporting the Technology Behind the Treatment.

Substance abuse treatment centers run complex, multi-disciplinary clinical operations โ€” and they depend on technology that simply cannot fail. From intake and billing to clinical documentation and regulatory reporting, your IT infrastructure is the backbone of your program.

๐Ÿ“ž 1-800-241-7333
๐ŸŽฏ
Who This Is For

IOP and PHP programs, outpatient substance abuse clinics, sober living management organizations, and multi-site treatment networks.

Sound Familiar?

Is Your IT Holding Your Organization Back?

These are the most common IT challenges we see in substance abuse treatment centers โ€” and exactly what we are built to solve.

โœ—

Clinical documentation systems that are slow, unreliable, or poorly supported

โœ—

No central IT management across multiple treatment locations

โœ—

HIPAA and 42 CFR Part 2 compliance requirements that are not being met

โœ—

Staff turnover creating security gaps โ€” ex-employees with active system access

โœ—

Poor Wi-Fi in treatment facilities affecting both staff and patient experience

โœ—

Billing and RCM software issues causing claims delays and revenue loss

We Know How to Fix Every One of These.

Nearly a decade of working with behavioral health organizations means we have seen these problems before โ€” and we have proven solutions ready to deploy.

How We Help

IT Solutions Built for Substance Abuse Treatment Centers.

๐Ÿ–ฅ๏ธ

Treatment Center EHR Support

Expertise with Kipu, Credible, Procentive, and other substance abuse EHR platforms โ€” keeping your clinical documentation system running reliably.

๐Ÿ“‹

HIPAA and 42 CFR Part 2 Compliance

Behavioral health substance abuse programs face dual compliance requirements. We implement controls that satisfy both HIPAA and 42 CFR Part 2 confidentiality rules.

๐ŸŒ

Multi-Site Network Management

Centralized management of all your treatment locations โ€” one dashboard, one team, consistent security policies and performance across every site.

๐Ÿ”

Staff Access Management

Automated onboarding and offboarding workflows that ensure new staff have access from day one and departing employees are revoked immediately.

๐Ÿ“ก

Facility Wi-Fi

Reliable, segmented Wi-Fi for staff clinical systems, administrative networks, and optional patient Wi-Fi โ€” all managed and monitored centrally.

๐Ÿ’พ

Backup and Disaster Recovery

Daily encrypted backups of all clinical data with tested recovery procedures โ€” protecting your patient records and keeping your program operational.

Ready to Get IT Off Your Plate?

Get a free, no-obligation IT assessment from a technician who understands substance abuse treatment centers. We will review your current setup and show you exactly what we would do differently.

๐Ÿ“ž 1-800-241-7333
โœ“ HIPAA Compliantโœ“ EHR Supportโœ“ 24x7 NOCโœ“ No Long-Term Contractsโœ“ Real Techniciansโœ“ All 50 States